TO ADJUST THE RING VOLUME ON THE PHONE

 

  1. While the phone is idle press the volume up or down key to adjust ring volume

 

TO ADJUST THE SPEAKER VOLUME ON THE PHONE

 

  1. Press the speaker button on the phone

  2. Press the volume up or down key to adjust speaker volume

 

TO ADJUST THE HANDSET VOLUME ON THE PHONE

 

  1. Pick up the handset

  2. Press the volume up or down key to adjust handset volume

 

TO MAKE AN INTERNAL CALL

 

  1. Pickup handset OR press the speaker key (for speakerphone)

  2. Dial the extension number of your party

  3. Press the check mark ✓

 

TO MAKE AN OUTSIDE CALL

 

  1. Either pick up the handset or press the speaker key (for speakerphone)

  2. Dial your parties phone number

  3. Press the check mark ✓

 

TO USE SPEAKER PHONE WHILE ON A CALL

 

  1. Press the speaker button

  2. Place handset on its cradle and you will be on a speaker call

 

TO TRANSFER A CALL TO ANOTHER EXTENSION

 

  1. Tell caller to hold

  2. Press another appearance of your extension (this will automatically put caller on hold)

  3. Dial the extension you want to transfer to

  4. Press the check mark ✓

  5. Either hang up and the call will be transferred or announce your call prior to hanging up

 

TO PARK A CALL FOR ANOTHER USER TO PICKUP

 

  1. Tell caller to hold

  2. Press *01

  3. Hang-up

 

TO PICKUP A PARKED CALL FOR YOU

 

  1. Press *11

  2. You will instantly be connected to your call

 

 

TO PICKUP A CALL THAT IS RINGING ANOTHER EXTENSION

 

  1. Press the ‘Pickup’ button and you will be connected to the call

 

 

TO CHECK CALLER ID HISTORY OR PERFORM A NUMBER REDIAL

  1. Press the check button ✓

  2. A call history will appear

  3. Scroll through list until the number desired is highlighted

  4. Press the check button ✓ and the number will be dialed

 

TO CONFERENCE CALLING

 

  1. dial the 1st party by dialing number and pressing the check button ✓

  2. Wait for them to answer

  3. Press another call appearance on your phone (this will put the first party on hold)

  4. Dial the 2nd party (for an internal party, just dial their extension number) then press the check mark ✓

  5. Press the ‘conference on’ button below the display and you will be conferenced

  6. Repeat from step 2 to add more parties

  7. Press the ☓ key to hang-up on all parties

 

TO SETUP YOUR VOICE MAIL INITIALLY (Personal Greeting, Self Identification Message, and new PIN)

 

  1. Press  key

  2. Enter your default PIN (1234) and then press “#”.

  3. Select option “9” then “8” and then “0” and proceed to record your personal greeting.

  4. Press “#” to end recording and “0” to save

  5. Press “5” to record Self Identification message which is only your first and last name

  6. Press “0” to record and proceed to record only your first and last name

  7. Press “#” to end recording and “0” to save

  8. Press “#” to exit

  9. Press “9” followed by “7” and proceed to input new PIN followed by “#”

  10. Press “*” to save then hangup

 

TO MAKE CHANGES TO YOUR VOICE MAIL SETTINGS (PIN, greetings, etc.)

 

  1. Press  key

  2. Enter your PIN and then press “#”.

  3. Select option “9”

 

TO CHECK VOICE MAIL MESSAGES WHEN YOU ARE IN THE OFFICE

 

  1. Press  key

  2. Enter your PIN and then press “#”.

  3. Press *            

 

 

 

TO CHECK YOUR VOICE MAIL MESSAGES FROM OUTSIDE OF THE OFFICE WITH THE AID OF THE RECEPTIONIST

 

  1. Dial your main phone number

  2. When the receptionist answers ask her to transfer you to 999

  3. When prompted enter your extension number

  4. Enter your PIN then #

  5. Proceed to check messages or access your voice mail box for settings

 

TO CHECK YOUR VOICE MAIL MESSAGES FROM OUTSIDE OF THE OFFICE WHEN THERE IS NO RECEPTIONIST AND THE SYSTEM IS ON AUTO ATTENDANT

 

  1. Dial your main phone number

  2. When the auto attendant answers press 999

  3. Enter your extension number

  4. Enter your PIN then #

  5. Proceed to check messages or access your voice mail box for settings

 

TO CHECK YOUR VOICE MAIL MESSAGES FROM ANOTHER PHONE

  1. Press  key

  2. Press “#”.

  3. Enter your extension number

  4. Enter your PIN then #

 

TO TRANSFER A CALLER DIRECTLY TO SOMEONE’S VOICE MAIL WITHOUT THE PHONE RINGING

 

  1. Press the transfer button underneath the display

  2. Press *4

  3. Dial the extension number of the destination

  4. Press the check mark ✓

  5. Hang-up

  6. The caller will be automatically connected to that person’s voice mail box greeting

without ringing the phone

 

TO INVOKE FOLLOW ME SO CALLS GO TO YOUR CELL PHONE (Must be programmed in system)

 

  1. Press the button labeled ‘PR:Away’

  2. To cancel press the button labeled ‘PR:Available’

 

TO PLACE YOUR PHONE ON DO NOT DISTURB

 

1) Press the button labeled ‘PR:DND’  < All calls will be diverted to your voice mail>

2) To cancel press the button labeled ‘PR:Available’

 

 

*** Tips for Voice mail ***

While listening to a message, press 4 to call back caller that left a message

Press 5 to forward voice mail to another recipient

Press 6 3 * to delete message

Press 0 to skip to the next message

Press 2 to listen to message from the beginning

Press 3 to skip the message and go onto the next one